Incidents and maintenance reported on status page for Elegant Themes https://status.elegantthemes.com/ https://d1lppblt9t2x15.cloudfront.net/logos/c78b0777609279ee77da606e4e703022.png https://status.elegantthemes.com/ en https://status.elegantthemes.com/maintenance/994274 Mon, 03 Aug 2026 15:53:15 -0000 https://status.elegantthemes.com/incident/994274#5cc27cdb7fb31f06ca056ecda65d097095f42e9d7a43f5016dddd45cf373791b Maintenance We’ll be performing scheduled maintenance to improve account data consistency and reliability. During this window, Divi AI services will be temporarily unavailable. We appreciate your patience and expect service to resume as soon as the maintenance work is complete. https://status.elegantthemes.com/maintenance/896042 Thu, 14 May 2026 16:08:46 -0000 https://status.elegantthemes.com/incident/896042#3353af3353cb867231807e08961fe8a2d523c7949aecbab4095434d4af710713 Maintenance We'll perform planned infrastructure maintenance on Divi Dash during this window. While the work is underway, Divi Dash access may be temporarily unavailable or respond intermittently, and some management actions may fail or take longer than usual. We'll monitor the maintenance closely and restore normal service as soon as the work is complete. https://status.elegantthemes.com/maintenance/896033 Thu, 14 May 2026 15:59:37 -0000 https://status.elegantthemes.com/incident/896033#2784c866ea7d5ef5c02d339bd86bd5fe0a42fdc425f9b513f8afbfd32d5f91e7 Maintenance We'll perform planned infrastructure maintenance on Divi AI during this window. While the work is underway, Divi AI features may be temporarily unavailable or respond intermittently, and some requests may fail or take longer than usual. We'll monitor the maintenance closely and restore normal service as soon as the work is complete. https://status.elegantthemes.com/maintenance/896028 Thu, 14 May 2026 15:56:20 -0000 https://status.elegantthemes.com/incident/896028#2a09b6eecedabdcf264a523a5bae6175bfa201bdd245cf43b4bda47f95c6f4ab Maintenance We'll perform planned infrastructure maintenance on Divi Cloud during this window. While the work is underway, Divi Cloud usage within Divi, including authorization, storage, retrieval of stored items, and viewing or downloading Divi Premade Layouts, may be temporarily unavailable or respond intermittently. We'll monitor the maintenance closely and restore normal service as soon as the work is complete. https://status.elegantthemes.com/incident/852382 Thu, 19 Mar 2026 09:17:00 -0000 https://status.elegantthemes.com/incident/852382#de865a79bcbc77ebdacad5b5292d19695aed3a7506321776b2880cefde5edc48 Incident Image generation features in Divi AI have been fully restored following resolution of the upstream provider outage. We will continue to monitor performance, but all systems are operating normally at this time. https://status.elegantthemes.com/incident/852382 Wed, 18 Mar 2026 20:50:00 -0000 https://status.elegantthemes.com/incident/852382#02a8d812e6f0dbf7264362bdefb2db1a189568b0eb4d17ed3a971caa32fdcc46 Incident Image generation features in Divi AI are currently unavailable due to an issue with one of our upstream providers. This impacts all AI image generation requests. Our team is actively monitoring the situation and will restore service as soon as possible. We’ll provide updates as more information becomes available. https://status.elegantthemes.com/incident/382336 Tue, 11 Jun 2024 14:17:00 -0000 https://status.elegantthemes.com/incident/382336#5103e210288f8f114711d94f3f598b61f4d19960255e681cc27d821443e37f50 Incident All services have been restored. https://status.elegantthemes.com/incident/382336 Mon, 10 Jun 2024 17:34:00 -0000 https://status.elegantthemes.com/incident/382336#eddd91be6a47de0ad8493b2e733ded646802d38470322bc37c6c515cea93f569 Incident Our hosting company is down, rendering some parts of our website non-functional. We apologize for the delay while we wait for them to fix the problem. If you cannot log in to your account or complete a purchase now, please check back soon. https://status.elegantthemes.com/incident/346940 Wed, 27 Mar 2024 16:18:00 -0000 https://status.elegantthemes.com/incident/346940#31833d56a0c60eca008590e82d77195e30ad68572a12120e0f26c01a16f56789 Incident The issue has been resolved. https://status.elegantthemes.com/incident/346940 Wed, 27 Mar 2024 16:16:00 -0000 https://status.elegantthemes.com/incident/346940#7b2e00d688990bfce5f58598fcc2a8218058b6d93b2e0621e0e90e06f99e5447 Incident We have identified the issue and are working to restore all services as quickly as possible. We apologize for the inconvenience. https://status.elegantthemes.com/incident/346940 Wed, 27 Mar 2024 16:11:00 -0000 https://status.elegantthemes.com/incident/346940#d3d71ad8bebe208cf4a7882a052262143676797d89854f96b30f5c027211ef8a Incident We are still investigating the issue. https://status.elegantthemes.com/incident/346940 Wed, 27 Mar 2024 15:50:00 -0000 https://status.elegantthemes.com/incident/346940#79ad0c2dfd7b0f6ce5bf47755c09c67c64fedd022379b221ce65951d4ec221dc Incident We are currently investigating the issue. https://status.elegantthemes.com/incident/229616 Thu, 06 Jul 2023 20:37:00 -0000 https://status.elegantthemes.com/incident/229616#88a56135325f378ff8a929e196dd7f2e2f4fb3452700ab0643bf1397afebe9cc Incident The issue has been resolved. Any screenshots that were pending before now will need to be requested again. You can trigger screenshot generation by updating your item and saving the changes or by duplicating it (and then deleting the old copy). https://status.elegantthemes.com/incident/229616 Thu, 06 Jul 2023 18:26:00 -0000 https://status.elegantthemes.com/incident/229616#cfb18577f1cb5e056c0c25a35e80c4c2fa3999dc422891a207c8e4d6b00e5800 Incident We are currently seeing delays in screenshot generation. Screenshots are generated in the order in which they are queued. Thanks for your patience. https://status.elegantthemes.com/maintenance/225927 Wed, 28 Jun 2023 21:35:00 -0000 https://status.elegantthemes.com/incident/225927#66eb792e5aa775c98ae0063591a8625ccb7356ff91b3f3a2ff46d7f34fd3e32b Maintenance Product updates will show up in the WordPress dashboard more slowly during this period. https://status.elegantthemes.com/incident/181176 Fri, 03 Mar 2023 21:23:00 -0000 https://status.elegantthemes.com/incident/181176#2132d167d36493351d9e936a5a9d913d5fdca915b372fd906aa7528ef9e41522 Incident The issue has been resolved. https://status.elegantthemes.com/incident/181176 Fri, 03 Mar 2023 19:41:00 -0000 https://status.elegantthemes.com/incident/181176#88fcc84ca466c873c06fccb383e835678e5bc9cd7197f70ab1de4112af68b137 Incident We have identified the problem and are implementing a fix. https://status.elegantthemes.com/incident/181176 Fri, 03 Mar 2023 19:04:00 -0000 https://status.elegantthemes.com/incident/181176#e9b1ba78c19a57c53091fa18e1b18ac4ad045fa6bc9c6f060d3bf0ac7947183b Incident Requests to Divi Cloud are currently failing intermittently for some users. We are investigating the issue. https://status.elegantthemes.com/maintenance/146606 Mon, 19 Dec 2022 19:03:23 -0000 https://status.elegantthemes.com/incident/146606#35961b6e18f6ca2d9f7c5862340c6e7dd0a6b1c697fa6503a0e169f28cfac490 Maintenance We will be performing server upgrades to improve the reliability of Divi Cloud. While we do not anticipate any downtime during these upgrades, we cannot rule out the possibility. If any downtime does occur, it will be brief. We appreciate your patience as we complete these necessary upgrades to our infrastructure. https://status.elegantthemes.com/incident/145156 Wed, 14 Dec 2022 20:05:00 -0000 https://status.elegantthemes.com/incident/145156#03107f6746d4c2e51d97a1b78466273c630d35a9d669254b9e173ff113308709 Incident Service has been restored. https://status.elegantthemes.com/incident/145156 Wed, 14 Dec 2022 18:20:00 -0000 https://status.elegantthemes.com/incident/145156#b6a765ca6bbc7cf2304f3ac1e828c23a5f4292b65e993a8edc9eab5b1d08a051 Incident Some requests to Divi Cloud are currently failing. We are working to restore service as quickly as possible. https://status.elegantthemes.com/incident/110161 Tue, 16 Aug 2022 19:29:00 -0000 https://status.elegantthemes.com/incident/110161#09867222da547b8e70547117e047451311c2a15f81ed5e080aa7155b15898ff2 Incident The issue has been resolved. https://status.elegantthemes.com/incident/110161 Tue, 16 Aug 2022 19:19:00 -0000 https://status.elegantthemes.com/incident/110161#5efea5e2e54ae3bc92e6690df4b4dd7a94427bd698b5cfc9177c12466f45667e Incident Some users report being unable to save items to Divi Cloud. We are investigating the problem. https://status.elegantthemes.com/maintenance/110153 Tue, 16 Aug 2022 17:06:00 -0000 https://status.elegantthemes.com/incident/110153#b2a285666ec3eb7552f2bf59023e21c2e4f7b9413f3ded12829626dd066c7fbf Maintenance Divi Cloud is undergoing critical maintenance. During this time some users might be unable to access Divi Cloud. However, service should remain available for most users. https://status.elegantthemes.com/incident/110141 Tue, 16 Aug 2022 16:27:00 -0000 https://status.elegantthemes.com/incident/110141#954cd312ce4dfefef5c0fc660312dc63cebec00f8a63897c07fc3bd543b105d5 Incident Service has been restored. https://status.elegantthemes.com/incident/110141 Tue, 16 Aug 2022 16:23:00 -0000 https://status.elegantthemes.com/incident/110141#f71fcc1f0140734288137f290144b1c1423157d778f29529716e02a4e29e9548 Incident We are deploying the fix now. Service will be restored shortly. https://status.elegantthemes.com/incident/110141 Tue, 16 Aug 2022 15:54:00 -0000 https://status.elegantthemes.com/incident/110141#858b999d2cdd39ae6bfbd4ec7f0f745eaaceeb46fbb7eb1ed8a386309ea91c36 Incident We have identified the problem and are currently working to fix it and restore service for everyone. https://status.elegantthemes.com/incident/110141 Tue, 16 Aug 2022 15:22:00 -0000 https://status.elegantthemes.com/incident/110141#cb4ec33914baf9e623421f5a150193aabbb70d68525597d55f02cc2a75f2e9b4 Incident Divi Cloud is currently unavailable for some users. We are investigating. Will post further updates when we know more. https://status.elegantthemes.com/maintenance/92112 Thu, 02 Jun 2022 15:58:05 -0000 https://status.elegantthemes.com/incident/92112#0fd238ee7569c74f7983e62859515ef87aeda41ce07d593e90478a28b6e1c31f Maintenance ElegantThemes.com will be down for scheduled maintenance on Thursday, June 2nd around 11:30am PT. Downtime should last less than 1 hour. During this time, users will be unable to log in to their accounts, unable to log in to Divi Cloud and unable to import pre-made layouts.