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Divi Cloud Screenshot Processing Delays

Started 6 Jul at 11:26am PDT, resolved 6 Jul at 01:37pm PDT.

Divi Cloud / Premade Layouts

The issue has been resolved. Any screenshots that were pending before now will need to be requested again. You can trigger screenshot generation by updating your item and saving the changes or by duplicating it (and then deleting the old copy).

Posted 6 Jul at 01:37pm PDT.

We are currently seeing delays in screenshot generation. Screenshots are generated in the order in which they are queued. Thanks for your patience.

Posted 6 Jul at 11:26am PDT.